Shipping Tracking with Ticket2U

Product News & Tips| 24 Jul 2020

Shipping Tracking with Ticket2U enables you to update your valuable packages after shipped out to your customer in real-time and automatically informed your customer about their parcel tracking instantly without keep bothering you. Simply update your tracking number and that's all done!


What is the Best Use Scenario?

  1. Virtual Run / Sport with Medal or T-Shirt delivery
  2. Virtual Seminar / Conference with Goodies or Merchandise delivery
  3. Promo / Packages with Sample or Gift delivery
  4. Product Selling with delivery
  5. More..


How to update Shipping Tracking with Ticket2U

Go to your event Dashboard, click on View Transactions. Or go to My Event at top right menu, find your event, click on Tickets.

Go to Transactions, Filter your result, click on Shipping Tracking button on which customer you would like to update. Remember to update your transaction to Claims status. This will made your search easier future to remind you or your team that this transactions has been shipped.

Update your Shipping Tracking Number and remark. This can be any courier company that you wanted to use. After save, click on Send Tracking Code To Buyer and the buyer will receive instant notification email and will be able to track their shipping anytime they needed to.


How Customer Track their Parcel / Packages?

Several ways for your customer to track their packages.

  1. Email Notification once event organiser updated the Shipping Tracking
  2. Go to the event page, click on Track Shipping button, insert Tracking Number


Screenshot above shows how customer track their parcel.

Above screenshot shows shipping tracking by the buyer regardless of what courier services use.

Sample email notification for buyer once shipping tracking number been updated.

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http://www.ticket2u.com.sg/blog/119/Shipping Tracking with Ticket2U

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